VOA
Decides Council Tax bands in England and Wales.
Official routes
Use these links to check facts, compare evidence, challenge a band, and report a misleading listing where relevant.
Who decides
Decides Council Tax bands in England and Wales.
Decides eligible valuation appeals if the challenge route reaches that stage.
Handles billing, reductions, refunds, HMO licensing, and local housing enforcement routes.
Reviews complaints about misleading property handling within its remit.
A challenge can result in a band going down, staying the same, or going up. The safest route is clear evidence, careful wording, and the correct official process.
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